# Job Description: Engineering Manager (IT & Software Engineering) ## Role Summary We are seeking an experienced and empathetic **Engineering Manager** to lead, scale, and inspire a multidisciplinary team of software engineers. In this role, you will sit at the intersection of people leadership, technical strategy, and operational execution. You will partner with Product Managers, Solution Architects, and DevOps leads to build robust, scalable digital products while cultivating an inclusive, high-ownership engineering culture. The ideal candidate brings a proven software development pedigree combined with dedicated experience coaching engineers, driving delivery predictability, and raising the bar for code quality and reliability. --- ## Key Responsibilities ### 1. People Leadership & Talent Development * Lead, mentor, and coach a squad of 6–12 software engineers ranging from junior to staff levels. * Conduct weekly 1-on-1s, facilitate goal-setting (OKRs/KPIs), and develop structured career development and promotion paths. * Drive technical recruitment, conduct interviews, refine hiring rubrics, and lead smooth onboarding programs. * Cultivate a safe, collaborative culture focused on blameless problem solving, high trust, and intellectual curiosity. ### 2. Execution & Delivery Management * Own the sprint execution lifecycle (sprint planning, backlog grooming, daily standups, retrospectives) using Agile/Scrum best practices. * Partner with Product Managers to translate user requirements into actionable, properly scoped technical epics and stories. * Identify project risks, resolve technical blockers, and manage cross-team dependencies across services and platforms. * Balance feature delivery velocity with technical debt reduction, system maintenance, and architectural upgrades. ### 3. Technical Strategy & Architecture Oversight * Provide high-level technical oversight, review architectural design documents, and ensure alignment with organizational technology standards. * Champion best practices in code quality, CI/CD automation, unit/integration testing, and API design. * Promote modern cloud-native architectures, microservices, and secure-by-default software engineering principles. ### 4. Operational Excellence & Reliability * Oversee on-call rotations, incident response, and root-cause analysis (RCA) post-mortem processes. * Track and continuously improve core software delivery metrics (e.g., DORA metrics: Deployment Frequency, Lead Time for Changes, Change Failure Rate, Time to Restore Service). * Ensure applications comply with standard IT security controls, data privacy policies, and compliance frameworks. --- ## Qualifications & Requirements ### Required Qualifications * **Management Experience:** 3+ years of direct people management experience overseeing software engineering teams. * **Engineering Background:** 5+ years of prior hands-on software development experience building production-grade web services, distributed systems, or enterprise software. * **Technical Breadth:** Strong foundational knowledge of: * Modern programming stacks (e.g., Go, Node.js/TypeScript, Python, Java, or C#). * Cloud infrastructure (AWS, GCP, or Azure). * Containers & orchestration (Docker, Kubernetes). * Relational and non-relational databases (PostgreSQL, MySQL, Redis, MongoDB). * **Delivery Frameworks:** Deep experience with Agile/Scrum/Kanban delivery mechanisms and modern tracking tools (e.g., Jira, Linear, Confluence). * **Communication Skills:** Outstanding written and verbal communication skills; adept at explaining technical trade-offs to business stakeholders and non-technical partners. * **Education:** Bachelor’s or Master’s degree in Computer Science, Information Technology, Software Engineering, or equivalent practical industry experience. ### Preferred Qualifications * Experience managing distributed, remote-first, or multi-timezone engineering teams. * Familiarity with Site Reliability Engineering (SRE) paradigms, observability frameworks (Datadog, Prometheus, Grafana), and infrastructure-as-code (Terraform). * Proven experience driving organizational change, such as migrating monoliths to microservices or modernizing legacy delivery pipelines. * Understanding of IT budgeting, software licensing, and cloud spend optimization (FinOps). --- ## Core Performance Indicators (KPIs) | Domain | Key Metrics | | :--- | :--- | | **Team Health & Growth** | Retention rate, employee satisfaction/eNPS, promotion velocity | | **Delivery Predictability** | Sprint commitments completed, roadmap milestone delivery, cycle time | | **Operational Quality** | DORA metrics, mean time to detect/resolve (MTTD/MTTR), defect escape rate | | **Hiring & Onboarding** | Time-to-fill, interview-to-hire ratio, new-hire ramp speed | --- ## Working Conditions & Benefits * **Location:** [Insert: Hybrid / Remote / On-site] * **Compensation:** [Insert: Salary Range + Equity/Bonus structure] * **Benefits:** Comprehensive health coverage, retirement match, continuous learning budget, and generous paid time off.